Products {{ productName }} Active
{{ pageTitle }}
{{ pageSub }}
New product Edit Import CSV Batch export Billing cycle: Jul 1 – 31 Manage plan
Last 30 days
Export report Invite member
Search⌘K
MR
Products
12
+2 this month
Manuals
48
3 processing
Conversations
3,247
↑ 18% vs last week
QR scans
9,704
↑ 6% vs last week
Needs your attention
3
1 manual failed processing
quickstart-v2.pdf · ThermoGrill Duo — unsupported encoding
Retry
You've used {{ pctLabel }} of monthly conversations
At this pace you'll reach the limit around Jul 24
Upgrade plan
2 team invitations pending
diego@northwind.co · laura@northwind.co — sent Jul 15
Resend
Recent activity
View all
installation-guide-x200.pdf indexed
X-200 Coffee Maker · 24 pages
12 min ago
QR batch created — 24 codes
AirPure 400 · Web chat channel
1 h ago
Sofía Marín joined as Member
Team · invited by you
3 h ago
quickstart-v2.pdf failed processing
ThermoGrill Duo · unsupported encoding
Retry
214 conversations yesterday
92% answered without escalation
8 h ago
Plan usage
Pro
Conversations{{ convLabel }}
Storage7.2 / 20 GB
Resets Aug 1Manage plan
Quick actions
Upload manual Generate QR Invite teammate
Catalog All manuals
Status:All
48 manuals · 3 processing · 1 error
{{ p.name }}
{{ p.cat }}
{{ p.status }}{{ p.meta }}
New product
NameProductPagesUpdatedStatus
{{ m.name }}
{{ m.sub }}
{{ m.prod }}{{ m.pages }}{{ m.date }} {{ m.status }} ⋯
Showing 6 of 48 manuals
PreviousNext
Manuals Versions Analytics
Manuals (4)
Upload manual
installation-guide-x200.pdf
24 pages · 4.2 MB · uploaded Jun 28
Indexed⋯
quickstart-x200.pdf
8 pages · 1.1 MB · uploaded Jun 27
Indexed⋯
descaling-guide.pdf
Extracting text · 60%
Processing⋯
warranty-terms.pdf
6 pages · 0.4 MB · uploaded Jun 12
Indexed⋯
Drop a PDF here to add it to this product
installation-guide-x200.pdf
3 versions
v3Current
Marta Ruiz · Jun 28
12 pages changed · re-processed after price update
View diff
v2
Jon Vidal · Jun 10
3 sections added (descaling steps)
View diffRestore
v1
Marta Ruiz · May 2
Initial upload
View diffRestore
AI extraction
Confidence96%
18
sections detected
42
FAQ pairs generated
Re-run AI extraction
Conversations · last 14 days
daily
Jul 4Jul 11Jul 18
Conversations · 30d
1,331
↑ 21% vs last month
Answer rate
93%
no human handoff
QR scans · 30d
1,204
61% start a chat
Clara QR
Live
clara.chat/q/x200
Scans1,204
Scan → chat conversion61%
PNG Copy link
Channels
Web chat
2,410 conversations
On
WhatsApp
837 conversations
On
New QR code
Product
Channel
Web chat WhatsApp
Label
Style
Create QR code Download preview
Scans · 30d
9,704
↑ 6% vs last month
Scan → chat conversion
61%
5,920 conversations started
Active QR codes
{{ qrCount }}
across 12 products
History
Search codes…
NameProductChannelScansCreated
{{ q.name }}
{{ q.url }}
{{ q.prod }}{{ q.ch }}{{ q.scans }}{{ q.date }}⋯
{{ qrShowing }}
PreviousNext
Ask CLARA
New chat
{{ r.label }}
{{ r.title }}
{{ r.preview }}
{{ r.tag }}{{ r.time }}
AI messages this month{{ quotaLabel }}
{{ chatTitle }}
{{ chatMeta }}
Ask CLARA about your products
Answers are grounded in your indexed manuals, FAQ pairs and product data.
{{ s.t }}
{{ s.d }}
{{ m.text }}
{{ m.text }}
  1. {{ step }}
    2.
{{ src }}
Follow up: {{ f.t }}
X-200 Coffee Maker 2 manuals
CLARA answers only from your indexed content · 3 sources in scope
Context
3 sources
Products in scope
X-200 Coffee Maker
X2-2025 · Manual v3
Add product
Manuals & documents
installation-guide-x200.pdf
PDF · 24 pages
Indexed
quickstart-x200.pdf
PDF · 8 pages
Indexed
descaling-guide.pdf
PDF · 12 pages
Processing
Knowledge sources
Product manuals
Generated FAQ pairs
QR chat history
Every answer cites the exact page it came from. Unanswerable questions are flagged as content gaps in Insights.
You've used {{ pctLabel }} of your monthly conversations
At the current pace you'll reach the 5,000 limit around Jul 24 — before the cycle ends.
Upgrade plan
Conversations{{ convLabel }}
{{ pctLabel }} used · resets Aug 1
Storage7.2 / 20 GB
36% used · 48 manuals
Conversations per day
WeekdayPeak
Jul 4Jul 11Jul 18
Top products by conversations
X-200 Coffee Maker41%
AirPure 40027%
V-12 Stick Vacuum14%
Fjord Dishwasher Pro10%
Other products · 8%
Questions asked
8,412
↑ 14% vs last month
Answered automatically
91%
no human handoff needed
Positive feedback
94%
from 2,180 ratings
Content gaps found
27
no confident answer yet
Top questions · 30 days
View all
{{ tq.n }}
{{ tq.q }}
{{ tq.p }}
{{ tq.ch }}{{ tq.c }}{{ tq.d }}
Content gaps
Can I use tap water in the X-200 tank?
Low confidence
Add to manual
V-12 battery replacement cost
No match found
Add to manual
AirPure 400 vs 500 filter compatibility
Low confidence
Add to manual
Channel split
Web chat · 71%WhatsApp · 29%
Members Roles & permissions
MemberRoleStatusLast active
{{ m.init }}
{{ m.name }}
{{ m.email }}
Owner {{ m.role }} {{ m.role }} {{ m.sLabel }} Resend {{ m.last }} ⋯
Owners manage billing & settings · Admins manage QR, team and content · Members manage products and manuals.
RoleProductsManualsQR CodesTeamBilling
OwnerManageManageManageManageManage
AdminManageManageManageManageView
EditorEditEditEdit——
Support agentCustomViewEditView——
ViewerViewViewView——
Recent audit activity
View full audit log
Jon Vidal changed Ana Costa's role to Admin
2 h ago
Marta Ruiz created custom role Support agent
Yesterday
Sofía Marín exported the QR batch report
2 days ago
General Developer Danger zone
Organization profile
Logo
Organization name
Support email
support@northwind.co
Domain
northwind.coVerified
Default assistant language
Applies to new channels and QR codes
English
Timezone
Used for analytics and billing cycles
Europe/Madrid (GMT+2)
Weekly usage digest
Email a summary to owners and admins every Monday
Cancel Save changes
API keys
Use these to call the CLARA API from your own systems
Create API key
Production server
sk_live_••••a91f
Full accessUsed 3 min agoRevoke
Analytics export
sk_live_••••7c2e
Read-onlyUsed 2 days agoRevoke
Staging
sk_test_••••44b0
Full accessNever usedRevoke
Webhook endpoints
Get notified when events happen in your workspace
Add endpoint
https://hooks.northwind.co/clara
manual.indexedqr.scanned+1
Active ⋯
https://ops.northwind.co/webhooks/clara-usage
usage.threshold
Failing ⋯
Full API reference and event payloads available in the developer docs.
Delete organization
Permanently removes {{ org }}, all products, manuals, QR codes and conversation history. This cannot be undone.
Delete organization
Notifications
Mark all read
Today
descaling-guide.pdf still processing after 2h
12 min ago
Usage at {{ pctLabel }} of plan limit
1 h ago
QR scan spike — X-200 (+240% today)
3 h ago
Earlier
Diego accepted your invite
Yesterday
View all notifications
esc
{{ pi.label }}{{ pi.kind }}
No results for "{{ paletteQuery }}"
↵ Select firstesc Close
Invite a teammate
They'll get an email invitation to join {{ org }}.
Email
Role
Cancel Send invite
{{ toastText }}